December 17 - 19
National Institute of Design
Tyrone Po

J.P. Morgan
New York, United States

Tyrone Po is a Bachelors of Arts in Policy Studies from Dartmouth College and an MBA from the Wharton School of the University of Pennsylvania. He is an Executive Director at JP Morgan where he is currently responsible for the User Experience team of the Broker Dealer Services business. His background includes product management, internet channel, and business management in a variety of wholesale banking businesses including securities processing, derivatives, investment product, and correspondent clearing. In his career, he has established new teams for organizations that are seeking to improve their capabilities and effectiveness around product management, user experience, metrics, and innovation. He is passionate about helping businesses define customer value propositions to improve product capabilities and achieve differentiation through improved client experiences. He is a contributor to the third edition of Managing Financial Risk and has written for Risk Magazine on topics ranging from capital allocation for banks to firm-wide risk management.

Information Design and User Experience in Financial Services

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